3Com Products

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3Com® VCX™ Enterprise System | 3Com VCX Connect 100 Telephone System | 3Com® VCX™ Connect 200 IP Communications Platform | 3Com NBX | 3Com Asterisk System

3Com® VCX™ Enterprise System

Next-Generation Converged Communications for Large Enterprises

The 3Com® VCX™ V7000 platforms lets organizations with up to tens of thousands of users deploy reliable, standards-based IP telephony and convergence applications throughout the enterprise. Businesses can leverage their wired and wireless LANs and WANs to gain cost-effective and productivity enhancing communications.

Designed for enterprise campus, multisite and multinational networks, VCX V7000 platforms deliver modular components that facilitate migration to a multimedia converged communications environment while retaining traditional PBX features. Robust VCX IP telephony Session Initiation Protocol (SIP)-based software runs on off-the-shelf, high-performance servers, enabling pay-as-you-grow implementations. By using the SIP open standard for establishing calls, a VCX IP telephony system lets enterprises align investments with individual business and deployment requirements. They can select a growing range of standards-based solutions from a variety of application vendors.

Features

Proven carrier-class dependability and scalability that carries billions of minutes of VoIP traffic with 99.999% availability
Scalable from 100 up to over 50,000 concurrent sessions
Lowered total cost of ownership from industry-standard server platforms, Linux operating system, centralized management and applications provisioning, plus dramatic reductions in intra-company long-distance tolls and features like least-cost call routing and centralized dialing plans
Cost-effective migration from legacy networks that allows transition to IP-based telephony over time and at a rate that matches business requirements.
Distributed architecture that eliminates dependency on any single component for redundancy and unprecedented reliability
Simple, centralized management decreases administrative costs
Easy deployment of productivity-enhancing applications like voice mail, unified communications, find me/follow me and IP conferencing
Support for third-party SIP-based applications and devices

3Com VCX Connect 100 Telephone System

Affordable, Reliable, Productivity-Enhancing IP Communications

3Com® VCX™ Connect 100 platforms offer organizations with up to 100 phone users an economical IP telephony and messaging solution that delivers powerful phone features and supports multimedia communications based on Session Initiation Protocol (SIP). The platform's practical design and affordability helps businesses replace antiquated PBXs with VoIP solutions that handle unified voicemail/email messaging (a standard feature), support a full range of IP phones and interoperate with the PSTN. Migration from legacy PBXs to cost-effective IP-based telephony is facilitated by numerous VoIP gateway options. In addition, redundant configuration options help ensure business continuity even in the event of power or network disruption.

Standard 3Com VCX Connect 100 features let users make calls with multimedia devices such as SIP-based video phones or software applications such as the 3Com Convergence Client that offers a rich set of communications capabilities, including instant messaging and desktop sharing. The platforms can be enhanced with optional 3Com VCX IP Conferencing and Presence modules to enable remote collaboration with any combination of voice, video, and desktop sharing services-without the expense of external services. When combined with the 3Com Convergence Client, the VCX Connect solution lets users view a colleague's online availability status and make quick contact from a PC via click-to-IM or click-to-call.

For enhanced availability, VCX Connect 100 platforms support an optional redundant RAID hard disk and/or a redundant power supply. For ultimate availability, a secondary VCX Connect 100 server can be co-located with the primary, or even deployed in another office on the same network to provide geographic redundancy.

Built-in integrated FXO and FXS analog gateway ports can be augmented with additional FXO, FXS and T1 modules for PSTN and legacy PBX connectivity.

Features

Provide in one economical, simple-to-deploy SIP-based VoIP solution that combines standard PBX features and advanced multimedia communications
Increase worker efficiency with a practical, unified communications environment that includes support for fax delivery to email, multiple phone appearances on an extension, and hard and soft operator consoles
Enhance collaboration with the sophisticated voice, video and instant messaging capabilities of the 3Com Convergence Client
Support mobile workers or remote workers at branch offices with hotdesk and softphone communications
Streamline migration to IP communications and provide PSTN connectivity with a range of VoIP gateways that allow expansion in increments of as few as two additional analog channels, or where required, by adding a T1/E1 module for 24/30 additional channels
Leverage existing investment in analog phones while implementing a full set of PBX features
Help ensure resiliency in the event of component failure with optional redundant disk (RAID)
Ensure communications survivability via single site or distributed full geographical application and service redundancy with optional backup servers
Streamline implementation based on tested compatibility with many third-party SIP devices
Enhance business operations with single-line and multiline phone support and bridged extensions, as well as multiple system login levels that align with a division of system responsibilities
Implement an uninterruptible power supply (UPS) with UPS monitoring to enable a graceful shutdown in the event of an extended power failure

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3Com® VCX™ Connect 200 IP Communications Platform

Affordable, Reliable, Productivity-Enhancing IP Communications

The 3Com® VCX™ Connect 200 solution offers organizations with up to 250 phone users an economical IP telephony and messaging platform that delivers powerful phone features and supports multimedia communications based on Session Initiation Protocol (SIP). The platform's practical design and affordability help businesses replace antiquated PBXs with VoIP solutions that handle unified voicemail/email messaging (a standard feature), support a full range of IP phones and interoperate with the PSTN. Migration from legacy PBXs to cost-effective IP-based telephony is facilitated by numerous VoIP gateway options. In addition, redundant configuration options help ensure business continuity even in the event of power or network disruption.

Standard 3Com VCX Connect 200 features let users make calls using multimedia devices such as SIP-based video phones or software applications such as the 3Com Convergence Client that offers a rich set of communications capabilities, including instant messaging and desktop sharing. The platform can be enhanced with optional 3Com VCX IP Conferencing and Presence modules to enable remote collaboration with any combination of voice, video, and desktop sharing services-without the expense of external services. When combined with the 3Com Convergence Client, the VCX Connect solution lets users view a colleague's online availability status and make quick contact from a PC via click-to-IM or click-to-call.

For enhanced availability, VCX Connect 200 platforms support an optional redundant RAID hard disk. And for ultimate availability, a secondary VCX Connect 200 server can be co-located with the primary. To achieve geographic redundancy, this secondary server also can be deployed in another office on the same network.

Features

Provide in one economical, simple-to-deploy SIP-based VoIP solution that combines standard PBX features and advanced multimedia communications
Increase worker efficiency with a practical, unified communications environment that includes support for fax delivery to email, multiple phone appearances on an extension, and hard and soft operator consoles
Enhance collaboration with the sophisticated voice, video and instant messaging capabilities of the 3Com Convergence Client
Support mobile workers or remote workers at branch offices with hotdesk and softphone communications
Streamline migration to IP communications and provide PSTN connectivity with a range of VoIP gateways that allow expansion in increments of as few as two additional analog channels, or where required, by adding a T1/E1 VoIP gateway for 24/30 additional channels
Leverage existing investment in analog phones while implementing a full set of PBX features
Help ensure resiliency in the event of component failure with optional redundant disk (RAID)
Ensure communications survivability via single site or distributed full geographical application and service redundancy with optional backup servers
Streamline implementation based on tested compatibility with many third-party SIP devices
Enhance business operations with single-line and multiline phone support and bridged extensions, as well as multiple system login levels that align with a division of system responsibilities
Implement an uninterruptible power supply (UPS) with UPS monitoring to enable a graceful shutdown in the event of an extended power failure

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3Com NBX V3000

The Value Leader for Small to Medium Enterprises

The 3Com® NBX® V3000 platform with Release 5.0 software boasts a 1U package with four analog ports, one station-side port, and the requisite 10/100 MB Ethernet interface to give small businesses a complete call control and gateway platform. For effectively reducing costs and enabling rapid growth, the V3000 system includes 400 hours of voicemail storage, four auto-attendant/voicemail ports, and the award-winning NBX NetSet™ browser-based administration utility.

The NBX V3000 solution can be expanded to support as many as 1,500 devices. Additionally, a wide array of advanced functionality for network, remote offices, T1/E1 access, and additional analog or BRI lines is available through the NBX V5000 expansion chassis.

The 3Com NBX V3000 IP Telephony Solution is available in more than 61 countries with support for more than 12 languages or dialects.

Features

Protect Network Investments While Increasing Productivity
Designed for small- and medium-sized organizations moving to a Voice over Internet Protocol (VoIP) architecture, the 3Com® NBX® V3000 Analog platform can economically and seamlessly connect branch sites to corporate offices, as well as remote and home office workers to their main office convergence services. The platform delivers a broad range of services with ease. Non-technical personnel can make individual or system-wide changes with the click of a mouse, and as business needs evolve, the system can scale up to over 100 devices. Additional functionality can be added with practical incremental, key-coded software upgrades.
Extend Connectivity Solutions
With a built-in analog gateway interface; the platform can connect up to four analog loop-start central office (CO) lines directly to the Public Switched Telephone Network (PSTN), reducing configuration time and its related expense. Additionally, the NBX V3000 Analog solution—in combination with an NBX Expansion Chassis—accommodates further communications options via T1/E1, PRI, analog and BRI trunking.
Protect Investment with Multiple Protocol Support
The V3000 Analog platform with R6.0 or higher system software can operate in either of two modes: Standard NBX or SIP mode. Standard NBX mode utilizes the traditional protocol on which six generations of 3Com NBX applications have been built since 1998, while Session Initiation Protocol (SIP) mode allows the platform to communicate with third-party SIP-compliant devices and applications. 3Com's goal of ensuring its customers access to continuously evolving telecom standards, maximizes functionality and the return on investment (ROI) from NBX solutions.
Increase Productivity with Built-in Automatic Call Distribution (ACD) Application
Call center hotline, help desk and telesales staff work more efficiently with NBX ACD software included in the V3000 Analog platform. Two agent licenses are packaged with each platform and additional licenses are available with key-code activation. Supervisors obtain real-time, up-to-the-minute vital statistics on call center performance via voice monitoring or on their computer screens with PC-based software.
Ease IP Telephony Implementation
Standards-based design, including support for switched IEEE 802.3af Power over Ethernet (PoE), facilitates seamless integration with existing network infrastructure. The web-based NBX NetSet™ management utility, hosted by the NBX platform, provides intuitive system configuration that lets organizations centrally manage IP telephony services and avoid the need to train personnel in using command line interfaces or new programming languages.
Match IP Phone Choices to Business Requirements
3Com helps organizations leverage existing infrastructure investments by offering a range of IP phone choices, all with robust feature-sets. Communications options include 10/100/1000 Mbps Ethernet/IP phones, softphones, receptionist consoles and cordless phones that run in either standard NBX or SIP call control mode.

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3Com Asterisk System

Full-featured, Open Source SMB IP Telephony Solution

The 3Com® Asterisk solution provides small-to-midsize businesses with an economical compact device for delivering full-featured Voice over IP (VoIP) services. Using the uClinux operating system and Session Initiation Protocol (SIP) software, it offers a cost-saving and productivity enhancing non-proprietary alternative to a PBX or key system, as well as a rich, broad set of VoIP capabilities that can be customized to match user needs. The easy to deploy and use solution integrates with the PSTN network and accommodates a mix of IP and analog phones. Businesses can implement an IP telephony system with the 3Com Asterisk solution for less than it would cost to install a traditional PBX or key phone system, and the simplicity of the solution reduces procurement, deployment and administration costs.

The platform includes a broad range of built-in business quality features such as voice mail, auto attendant, interactive voice response (IVR), automatic call distribution (ACD) and conferencing. The compact device-able to support up to 25 concurrent calls-also includes a range of connectivity options enabled by four central office (CO) line ports, four analog device ports, four 10/100 LAN ports, a 10/100 WAN uplink port to connect to the network, 8MB onboard flash memory, 64MB of RAM and 1GB onboard compact flash card.

The 3Com Asterisk solution not only demonstrates the power of Open Source technologies to reduce costs and optimize functionality, it also delivers expert support, further enhancing the value of this groundbreaking product. 3Com Global Services and 3Com partners that have been certified to install and service the appliance deliver a range of services, including on-site and remote maintenance and installation support. Flexible coverage options offer 24x7 service with response within four hours to 8x5 service with next-day response.

Features

All-in-one, simple-to-deploy, SIP-based VoIP connectivity combines standard PBX features and advanced applications
Standard features include automated attendant, voice mail, automatic call distribution, interactive voice response and 15-party conferencing
Standard connectivity includes four each FXO, FXS and LAN ports and one 10/100 uplink port
A range of VoIP gateways streamline migration to IP communications and provide additional PSTN connectivity by allowing expansion in increments of as few as two additional analog channels, or where required, an additional T1/E1 module for 24/30 additional channels
3Com service options include 24x7 with four hour response and 8x5 with next day response

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Complementary Applications

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